W. Edwards Deming
At Purells Innovative operating under Burgopak Poland brand, quality is an important foundation of management. From the beginning of its existence, i.e. from 2007, the company focused on management through quality and values. Choosing this direction provided the company with dynamic business development, professional and personal development for employees, and trusted and reliable partners for customers. The most important activities that contributed to the growth and development include: defining the company’s strategy and acting according to the plan defined in it, definition of pro-quality vision and mission, as well as directional and functional goals, process approach in management, focus on the constant development of managerial competences, constant care for the quality of relations with customers and suppliers.
In August 2017, the company confirmed its quality-based management model with the ISO 9001 – 2015 certificate for the production of premium packaging and packaging. During the preparation for certification, high standards were implemented in the processes and appropriate procedures and operating instructions were implemented. The company has a quality policy that clearly defines the roles, responsibilities and authority in the organization.
Our team undertakes to achieve and even exceed the expectations of our customers regarding the quality of our products and services, manufactured in a safe and environmentally friendly production area, in compliance with the law.
Our goal is to ensure the highest quality products at every stage of the production process and to detect defects at the source in order to reduce losses.We achieve the quality of products and services thanks to a unique approach to employees, treating them as customers, while respecting their dignity and value, we provide them with constant development and safety.
We require our employees to strive to achieve quality goals, as well as to identify errors that require improvement.
The management staff constantly strives to engage employees in the care of quality in every activity performed by them.
The Quality Management System ensures the stability of our activities, it is simplified and functional.
Along with the implementation of Strategic Management, the company gradually introduces a process approach to work organization, as well as to cooperation with suppliers. At the beginning of 2017. a process-based management system was created. Key processes have been identified, as well as established and implemented standards. The processes and all reports from customers, suppliers and employees are constantly monitored and analyzed, and based on the results obtained, they are constantly improved. From 2017. annual surveys of customer satisfaction with the company’s products and services are conducted. In the same year, the Employee satisfaction survey with work in the company was implemented, which is a permanent element of work on improving the conditions and organization of work.
The organization provides optimal conditions for the functioning of the processes. These conditions are guaranteed by an appropriate people management system described in the employee’s regulations and remuneration regulations, as well as in health and safety and fire protection procedures.
The natural continuation of the pro-ecological approach in our company is the implementation of the FSC certificate. By the end of 2022, Burgopak Poland plans to implement the FSCCoC certificate based on the chain of custody of the product. The FSC standard is endorsed by the largest environmental organizations. It is also one of the most reliable systems in the world in the field of forest resource certification.
After the implementation of GMP and GHP procedures, the next step in the development of the process approach and standardization of production is obtaining the BRC certificate. By the end of 2022, we plan to implement this certificate in our company to guarantee high quality of production and consumer safety.
The 5s method means proper organization at the workplace, constant order and systematics as well as safety at the workplace, which is why we decided to implement this system in Burgopak Poland.
For us, quality means not only the quality of the production, but most of all the quality of interpersonal relations, relations with customers and suppliers.